Contact Us
Email: support@lumin.study
We typically respond within 1–2 business days.
Quick Help
- Restore Purchases: In the app, open Settings → Restore Purchases.
- Subscription Questions: Purchases are managed by Apple. You can view or cancel from iOS Settings → Apple ID → Subscriptions.
- Login Issues: If Sign in with Apple fails, ensure you are signed into iCloud and have a stable connection, then try again.
- Proxy/AI Issues: If AI generation seems slow, try again later. We back off during heavy load and retry automatically.
Email Support
For any questions or issues, email us at support@lumin.study.